Privacy Policy

Last updated: March 2025

This Privacy Policy describes how we collect, use, and share information when you visit this website and interact with our health insurance eligibility tool.

1. Information We Collect

We may collect the following information when you use this site:

Quiz responses — your answers to eligibility questions (income range, current coverage status)
Technical data — IP address, browser type, device type, and referring URL (including Facebook Click ID / fbclid)
Call data — if you call the number provided, the call may be recorded and associated with your session for quality and compliance purposes

We do not collect your name, email address, or Social Security number on this page.

2. How We Use Your Information

To determine your preliminary eligibility for ACA health insurance subsidies
To connect you with a licensed insurance agent who can provide a quote
To measure the effectiveness of our advertising campaigns (including Facebook/Meta Ads)
To improve the performance and user experience of this site

3. Sharing of Information

We may share your information with the following third parties:

Licensed insurance agents — independent agents who may contact you to discuss health insurance options
Meta (Facebook) — we use the Facebook Conversions API to measure ad performance. Call events and associated technical data (such as hashed phone number and fbclid) may be transmitted to Meta. See Meta's Data Policy.
CallGrid — our call tracking provider. CallGrid may collect your IP address, user agent, and call data to attribute calls to advertising sources. See CallGrid's Privacy Policy.

We do not sell your personal information to third parties.

4. TCPA Consent

By clicking "Call Now," you expressly consent to be contacted by a licensed insurance agent by telephone, including calls made using an automated telephone dialing system or a pre-recorded voice, at the number you call from. Consent is not a condition of purchasing any goods or services. You may revoke consent at any time by requesting to be placed on our Do Not Call list during your call.

5. Government Affiliation Disclaimer

This website is not affiliated with, endorsed by, or operated by the federal government, the U.S. Department of Health and Human Services, HealthCare.gov, or any state health insurance marketplace. The agents you may speak with are independent licensed insurance professionals.

6. Subsidy Estimates

Any subsidy amount shown on this site is an estimate based on general ACA eligibility criteria. It is not a guarantee of benefits. Actual Advance Premium Tax Credits (APTCs) depend on your verified income, household size, and the plan you select. Subsidies are applied directly to your monthly insurance premium and are not cash payments.

7. Cookies & Tracking

We use cookies and similar tracking technologies to operate the site and measure ad performance. By using this site, you consent to the use of cookies. You can disable cookies in your browser settings, though this may affect site functionality.

8. Data Retention

We retain session and call data for up to 24 months for compliance, attribution, and quality assurance purposes, after which it is deleted or anonymized.

9. Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete personal information we hold about you. To make a request, contact us at the information below.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Resilience Health Agency
customerservice@resiliencehealthagency.com

This policy may be updated periodically. Continued use of the site after changes constitutes acceptance of the revised policy.